Having larger groups of people in the studio often leads to additional cleaning and maintenance, and can require extra security on-site to manage rare occurrences of anti-social behaviour.

This additional fee will help us cover these costs and keep Pirate a safe and creative environment for our community. Rather than hiding these additional fees in our hourly rates, we wanted to be upfront about it with you.

You can edit your guest list right up until your session starts. But remember, at select locations, your guests will be checked in by security and will need to bring valid IDs. 

If you remove a guest within 24 hours of your session starting, you’ll be refunded the guest fee as studio credit instantly. 

If you remove a guest 24 hours or more before your session starts, you’ll be eligible for a cash refund – this can take a few days to appear in your account depending on your provider.

If your guest fails to show up and your session has started, you won’t be eligible for a credit refund.

Yes. If you’ve registered a guest and they can no longer make the session, but you want to bring someone else in their place, you can simply edit the name on your booking. You can even do this during your session. 

You’ll be charged for the guests you’ve registered to your booking at checkout. If you’d like to add more guests after your session is already booked and paid for, you’ll be charged the additional fee directly after doing so. 

At select sites, there will be security at the main entrance checking everyone’s ID against the registered names on the booking. If you or your guests don’t have a valid form of ID, those individuals will be turned away. 

At other select locations, we’ll be monitoring all guests via CCTV. If a room has more guests than the number registered, power will be turned off and you’ll be asked to leave or register and pay for the additional guests.

If security is checking people in at the entrance, anyone without a valid ID will be turned away.

At select sites, there will be security at the main entrance checking everyone’s ID against the registered names on the booking. You should arrive at least 10 minutes before your session is due to start to allow enough time to be checked in. 

All guest data will automatically be deleted after 21 days. 

For a full breakdown of our privacy policy, including our CCTV policy, please visit our privacy policy page.