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Frequently asked questions

The Salford edition of our FAQs has the top things you need to know about your session. Need more help? Hit up our support team via Live Chat or visit the knowledge hub.

Getting here and access

what3words location: ///Gains.Critics.Cared

The address is Unit 5, Sovereign Enterprise Park, King William St, Salford, M50 3UP.

The nearest tram stop is a stone's throw away on Anchorage Quay. Salford Crescent train station is roughly a 20-minute walk.

Set up your Pirate.com account

It takes less than two minutes to become a member:

  • Visit the account creation page.
  • Enter your details in each field. If you have a referral code from another Pirate customer, please enter it at this point.
  • Select Join Pirate.com and we’ll send you an SMS to confirm your mobile number. You’ll need to confirm this number before you can use your account.
  • Confirmed? You’re ready to book.

What are the benefits to the Apprentice?

  • Achieve a nationally recognised qualification
  • Develop, reinforce and enhance their skills, knowledge and behaviours to maximise their potential
  • Build their confidence
  • Earn as they learn. Pirate fund their apprenticeship training.

How much of my time will the program take each week?

Apprenticeship training should be delivered during the apprentices’ working hours. All apprentices must be allocated 20% of their paid working hours for “off-the-job training”.That can be spread in any way across your working week and does not need to be taken as a solid chunk. It will likely vary week to week according to the specific course you are on and what is being delivered and its method of delivery each week. 

Please see the “Delivery method” section of each cohort to get a better idea of how much

I have an issue with my certificate code

Please use WhatsApp, Live Chat, or email us and our support team will help you out. They're on hand 24/7 and will get it sorted.

What are the benefits to Pirate?

  • Grow & develop talent in your Team to build a stronger pipeline
  • Improve turnover, engagement and progression
  • Develop role-relevant skills, knowledge and behaviours
  • Improve our customer experience and your Site’s performance KPIs
  • Reward and recognise our people

If I don’t get through this time, will there be another opportunity in the future?

Potentially. This is the first time Pirate is offering something like this and if all goes well we will want to continue to offer apprenticeships.

On-site Facilities

  • Free parking
  • Free WiFi
  • Kitchen area
  • Custom temperature control
  • Professional equipment
  • Spares available
  • Self-service, pay by the hour
  • 24/7 pin code access
  • W/C facilities
  • 24/7 customer support
  • DJ studios
  • Rehearsal studios
  • Acoustically-treated rooms

Find Us

Manchester Salford

Address

Unit 5, Sovereign Enterprise Park, King William St, Salford, M50 3UP

Driving?

what3words location: ///Gains.Critics.Cared

The studio address is Unit 5, Sovereign Enterprise Park, King William St, Salford, M50 3UP. Get directions via Google Maps.
 
If you're coming by public transport, the nearest tram stop is Anchorage, and buses stop nearby on The Quays.
 
Have a question or need support? Check out our FAQs, use the Live Chat, or call us.