Find Your Studio Type

Frequently asked questions

The London Greenwich edition of our FAQs has the top things you need to know about your session. Need more help? Hit up our support team via Live Chat.

Getting here and access

what3words location: ///grass.stared.music

Driving? Once you reach the entrance, turn left off Bugsby's Way into the estate. Approach the blue gates, and enter the gate code (sent in your booking confirmation email). Drive straight on and turn right after the Access Storage building. Pirate Studios is straight ahead. We have parking in front of the studio. 

If you're coming by public transport, the studios are a 10-minute walk from the closest station, Charlton — a 50-minute train journey from Oxford Circus. Local buses include the 472 and 486. For more information visit tfl.gov.uk

Set up your Pirate.com account

It takes less than two minutes to become a member:

  • Visit the account creation page.
  • Enter your details in each field. If you have a referral code from another Pirate customer, please enter it at this point.
  • Select Join Pirate.com and we’ll send you an SMS to confirm your mobile number. You’ll need to confirm this number before you can use your account.
  • Confirmed? You’re ready to book.

How much of my time will the program take each week?

Apprenticeship training should be delivered during the apprentices’ working hours. All apprentices must be allocated 20% of their paid working hours for “off-the-job training”.That can be spread in any way across your working week and does not need to be taken as a solid chunk. It will likely vary week to week according to the specific course you are on and what is being delivered and its method of delivery each week. 

Please see the “Delivery method” section of each cohort to get a better idea of how much

How do I book a session?

Our live booking calendar shows the latest availability of studios. You can book anywhere from a year in advance right up until a few minutes beforehand. Some studios are popular, so we recommend securing your slot in advance.

TIP: Book enough time to set-up and get comfortable with the gear, and set-up/pack-down anything you’ve brought along. 

Can I hire extra equipment?

We don't offer additional equipment for hire beyond the equipment already included with your studio. Birmingham Pirates can hire from our equipment rental shop.

I'm having trouble with a code or lock — help?

Slow and gentle!  Our locks can be a little sensitive so put your code in slowly and as detailed on your booking — such as * 1 2 3 4 5 6. Don't forget the star!

You might be sent a four-digit code as a replacement for the booking, such as 1 2 3 4.  As above, press slowly and in this case, with no star, *.

If you're having trouble with the lock or code, use # to reset and try again. If this doesn't work, please contact us via WhatsApp and we'll help get you in as soon as possible.

What are the benefits to Pirate?

  • Grow & develop talent in your Team to build a stronger pipeline
  • Improve turnover, engagement and progression
  • Develop role-relevant skills, knowledge and behaviours
  • Improve our customer experience and your Site’s performance KPIs
  • Reward and recognise our people

If I don’t get through this time, will there be another opportunity in the future?

Potentially. This is the first time Pirate is offering something like this and if all goes well we will want to continue to offer apprenticeships.

On-site Facilities

  • Professional equipment
  • Tea and coffee
  • Spares available
  • Self-service, pay by the hour
  • 24/7 pin code access
  • Free WiFi
  • W/C facilities
  • Kitchen area
  • Free parking
  • 24/7 customer support
  • Acoustically-treated rooms
  • Custom temperature control
  • Rehearsal studios
  • DJ studios
  • Recording studios

Find Us

London Greenwich

Address

Unit 2, Meridian Trading Estate, 22 Bugsby's Way, Greenwich Peninsula, London SE7 7SJ, United Kingdom

Driving?

what3words location: ///grass.stared.music

Driving? Once you reach the entrance, turn left off Bugsby's Way into the estate. Approach the blue gates, and enter the gate code (sent in your booking confirmation email). Drive straight on and turn right after the Access Storage building. Pirate Studios is straight ahead. We have parking in front of the studio. 

If you're coming by public transport, the studios are a 10-minute walk from the closest station, Charlton — a 50-minute train journey from Oxford Circus. Local buses include the 472 and 486. For more information visit tfl.gov.uk or get directions via Google Maps.