Frequently asked questions
The Berlin Prenzlauer Berg edition of our FAQs has the top things you need to know about your session. Need more help? Hit up our support team via Live Chat.
Getting here and access
How much of my time will the program take each week?
I'm having trouble with a code or lock — help?
WHAT IF SOMETHING BREAKS OR I NEED A SPARE?
Will any staff be available to help me with my session?
How big are the studios?
Set up your Pirate.com account
If I don’t get through this time, will there be another opportunity in the future?
On-site Facilities
- Professional equipment
- Spares available
- Self-service, pay by the hour
- 24/7 pin code access
- Free WiFi
- W/C facilities
- Kitchen area
- Free parking
- Communal area
- 24/7 customer support
- Acoustically-treated rooms
Find Us
Berlin Prenzlauer Berg
Address
Landsberger Allee 117, 10407, Berlin, Germany
Driving?
The Prenlzauer Berg studios are accessible via lift from ground floor level to the basement. All communal facilities are also WC-accessible.
Entry is via automatic glass sliding doors between Rewe Supermarket and DM, and under “GesundheitsZentrum”. Take the stairs on the right down to the basement. The entrance is on the right.
Driving? There is a public car park in the same building as the studios and on-street parking available.
Taking public transport? Landsberger Allee S-Bahn (S8, S9, S41, S42, S85), trams (M4, M5, M6, M8, M10) and bus 156 are available on the main road next to the studios.