Driving? We have six car parking spaces available at the front of the building.

If you're coming by public transport, buses stop nearby on Petre St.

Being verified unlocks extra features at Pirate, like Refer-a-Friend credits. You also need to have your identity verified before you book one of our DJ or recording studios, so it’s a worthwhile investment! Don’t worry, the process only takes two minutes.

TIP: Use your mobile, it's easier to get a clear shot of your face/document.

Slow and gentle!  Our locks can be a little sensitive so put your code in slowly and as detailed on your booking — such as * 1 2 3 4 5 6. Don't forget the star!

You might be sent a four-digit code as a replacement for the booking, such as 1 2 3 4.  As above, press slowly and in this case, with no star, *.

If you're having trouble with the lock or code, please contact us and we'll help get you in as soon as possible.

Spares in every location! We carry lots of spares in our sites, just in case you need any further equipment or something has a fault.  You'll also find lots of spare cables and mics in our rehearsal studios if needed.

Something missing from the room or you need an item from the Spares cupboard? Hit us up on Live Chat via the website. We will be more than happy to help.

Our studios are self-service, which allows us to keep costs down for you. If you have any problems please use the FAQs, live chat or call us ASAP.

If you have any equipment issues, we can help troubleshoot — the sooner you let us know, the better. We have replacement gear on-site in case of any technical faults.