Frequently asked questions

The London Hackney edition of our FAQs has the top things you need to know about your session. Need more help? Hit up our support team via Live Chat.

Getting here and access

what3words location: ///globe.radar.shops

Driving? On-street parking is available in the area.

For those taking public transport, the studios are a 5-minute walk from the closest station, Hackney Wick — a 30-minute tube journey from Oxford Circus. Local buses include the 276, 339 and 488.

There's also a bike-sharing station at Cadogan Cl, Victoria Park, close to the studio.

Visit TfL for more information.

Unfortunately, there is no step-free access at Hackney Wick, however, the nearest step-free accessible studio location is 15 mins away in Dalston.

Are the Hackney Wick studios wheelchair accessible?

Unfortunately, there is no step-free access at Hackney Wick. However, the nearest step-free accessible studio location is 15 mins away in Dalston.

Studios, facilities and kit hire

DJ (Standard and Pro, with CDJ-3000s in Pro), Rehearsal (Lite to Showcase) and Recording (Lite to Pro). Free WiFi, vending machines, common areas and air conditioning in every room. The shop (Wednesday–Sunday, 3:30pm–9:30pm) sells drinks and snacks and rents kit, from cables and headphones to synths, amps and guitars.

I'm having trouble with a code or lock — help?

Slow and gentle!  Our locks can be a little sensitive so put your code in slowly and as detailed on your booking — such as * 1 2 3 4 5 6. Don't forget the star!

You might be sent a four-digit code as a replacement for the booking, such as 1 2 3 4.  As above, press slowly and in this case, with no star, *.

If you're having trouble with the lock or code, use # to reset and try again. If this doesn't work, please contact us via WhatsApp and we'll help get you in as soon as possible.

How do I prepare for my first session?

To make sure your session goes smoothly, we suggest taking a couple of minutes to read a bit more about the type of studio you’ve booked:

  • DJ
  • Recording (production)
  • Rehearsal
  • Podcast
  • Dance
  • Showcase

Reread your confirmation email
It has travel directions, codes for the front door, and codes for your studio. Every time you book a studio type for the first time (for example you're a DJ trying out a production studio), we’ll also send you a quick overview of that space and equipment.

Arrive early
We suggest you arrive at Pirate 15 minutes before your session to help orientate yourself, check out our common areas and find your studio.

House rules
We want you, and the rest of the Pirate community, to have the best possible experience using our facilities. To help us achieve that, we ask that you follow our house rules when visiting Pirate. In summary:

  • Respect your fellow Pirates

  • Absolutely no smoking or vaping

  • Keep all liquids away from the equipment

  • Tidy up at the end of your session

  • Turn off the air-con or heater fan before you leave

How many people are allowed in each studio?

Maximum capacity varies by room type. To check a specific room, head to book.pirate.com and look for the person icon in the bottom left of the room’s listing. The number next to it is the maximum number of people allowed.

On-site Facilities

  • Professional equipment
  • Spares available
  • Self-service, pay by the hour
  • 24/7 pin code access
  • Free WiFi
  • W/C facilities
  • Kitchen area
  • Communal area
  • 24/7 customer support
  • Acoustically-treated rooms
  • Rehearsal studios
  • DJ studios
  • Recording studios
  • Podcast studios
  • Dance studios

Find Us

London Hackney

Address

13 Rothbury Road, London E9 5HA

Driving?

what3words location: ///globe.radar.shops

Driving? On-street parking is available in the area.

For those taking public transport, the studios are a 5-minute walk from the closest station, Hackney Wick — a 30-minute tube journey from Oxford Circus. Local buses include the 276, 339 and 488. 

There's also a bike-sharing station at Cadogan Cl, Victoria Park, close to the studio. Visit TfL for more information or get directions via Google Maps.