Status and safety updates

The latest on safety measures and restrictions. We're doing everything we can to ensure you have a good session — with 78,000+ returning customers since the outbreak of COVID-19 and an average rating of 4.7 out of 5 stars for safety.

Pirate community members hanging out inside our studios

Your wellbeing is our priority

What we're doing to prevent the spread of COVID-19:

  • We provide sanitiser, antibacterial spray and paper towels at every site
  • Our self-service model minimises the number of people you come into contact with
DJ using Pirate Studios DJ equipment

Help us help you

  • Wash your hands — for as long as it takes to name at least 15 EDM genres
  • Give people space, social distance as required
  • Remember our customer support team is here to help if you have any questions

United Kingdom & Ireland

    Last updated March 2022.

    England, Scotland, Wales, Ireland

    Please follow the latest government guidance for England & Scotland, Wales, and Ireland with regards to mask-wearing, testing, social distancing etc. We recommend you keep up good hand washing practices.

      Germany

      Last updated March 2022.

      All studios in Germany are operating as normal. Please follow local government guidance (Berlin and Hamburg) with regards to mask-wearing, testing, social distancing etc. We recommend you keep up good hand washing practices.

      United States of America

      Last updated March 2022.

      All studios in the United States are operating as normal. Please follow local government guidance for Los Angeles and New York, as well as CDC advice with regards to mask-wearing, testing, social distancing etc. We recommend you keep up good hand washing practices.

      What is your regular studio capacity?

      Studios can vary by location and type of build. Sizes are approximate.

      • Rehearsal Standard: From 100 to 130 sq. ft — fits four people maximum
      • Rehearsal Standard+: 215 sq. ft — fits five people maximum
      • Rehearsal Pro: between 215 to 300 sq. ft — fits six people maximum
      • Rehearsal Showcase: 395 sq. ft — six or more people comfortably
      • DJ Standard or DJ Pro: From 65 to 130 sq. ft — five people maximum
      • Recording Standard or Recording Pro: From 65 to 175 sq. ft — five people maximum
      • Video Editing Standard: From 65 to 175 sq. ft — five people maximum
      • Podcast Standard: 110 sq. ft — fits six people maximum
      • Dance Pro: 580 sq. ft — 11 people maximum

      Frequently asked questions

      What is your regular studio capacity?

      Here are the approximate dimensions of each studio type. Studios can vary by location and type of build.

      • Rehearsal Standard: From 100 to 130 sq. ft — fits four people maximum
      • Rehearsal Standard+: 215 sq. ft — fits four people maximum
      • Rehearsal Pro: between 215 to 300 sq. ft — fits six people maximum
      • Rehearsal Showcase: 395 sq. ft — six or more people comfortably
      • DJ Standard or DJ Pro: From 65 to 130 sq. ft — five people maximum
      • Recording Standard or Recording Pro: From 65 to 175 sq. ft — five people maximum
      • Video Editing Standard: From 65 to 175 sq. ft — five people maximum
      • Podcast Standard: 110 sq. ft — fits six people maximum
      • Dance Pro: 580 sq. ft — 11 people maximum

      What is 'track and trace' or contact tracing?

      To allow our studios to return to normal operation, we are asking all bookers to share the name and phone number of everyone who will be at the session.  You can add them when booking, or add afterwards via your account page.

      If you test positive for coronavirus (COVID-19) or have had close contact with someone who has tested positive, this precaution allows us to share details with your country’s health programme. Details will only be used for this purpose and will be deleted 21 days after the date of booking.

      Please note, this will also apply to students using BIMM designated rooms.

      If you have any further questions, please contact email us at support@pirate.com

      How can I help keep myself and others safe?

      You must adhere to government guidelines on physical distancing, staying two metres apart at all times. We'll be providing antibacterial spray and paper towels at the studio, for use on-site (we know it may be tempting to take them with you, but removing these will result in a fine).

      Before and after your session, please spray sanitiser onto the paper towel — and use it to wipe down any equipment or surfaces you come into contact with.

      Of course, the best advice is to stay at home if you feel unwell.

      What sort of cleaning are you doing?

      Your safety and wellbeing is our highest priority – we wouldn’t do anything to put this at risk. All studios are cleaned and sanitised as often as possible, but it’s still crucial for you to wipe down and sanitise the kit at the beginning and end of each session. In the UK, DE and IE we provide antibacterial spray and paper towels at every site, and in the US we provide antibacterial wipes.

      What times will the studios be open?

      We'll keep the latest information on this page. Keep checking back to see when your local studio is open, and look to the booking calendar for availability. 

      What is your cancellation policy?

      If you've made a booking with us but have any symptoms (however mild), we'd ask that you please refrain from taking your booking. 

      If your booking is more than 12 hours away, you can easily cancel or move your booking in your account by going to 'My Bookings' and clicking on the relevant session.

      If your booking is less than 12 hours away, credit refunds are available or we can shift your booking to a later date — get in touch via Live Chat and we'll be happy to help. 

      I’ve been feeling unwell or diagnosed since my visit to Pirate Studios

      Please contact our support team as a matter of urgency via Live Chat, email or phone.

      Safety first